Housekeeping Attendant

Position: Housekeeping Attendant     |    Type: Full-Time     |    Department: Housekeeping

Schedule: Shifts include Weekends & Holidays

About the Role

The Housekeeping Attendant is the heartbeat of our hotel’s guest experience. A clean, comfortable, and welcoming room is the foundation of every great stay, and this role is central to making that happen. As a member of our housekeeping team at this three-diamond property, you will uphold the high cleanliness and presentation standards that our guests expect and our reputation depends on.

We are looking for a hardworking, reliable, and detail-oriented individual who takes genuine pride in their work and finds satisfaction in creating a spotless, inviting environment for every guest. If you are a team player with a strong work ethic and a positive attitude, we would love to have you on our team.

Duties & Responsibilities

• Clean and service assigned guest rooms daily, including check-out rooms and stay-over refreshes, in accordance with IHG brand standards
• Make beds, change linens, and replace towels and terry to hotel presentation standards
• Thoroughly clean bathrooms including toilets, sinks, showers, and tubs; replenish all guest amenities and supplies
• Dust, vacuum, wipe down, and sanitize all surfaces, furniture, fixtures, and high-touch areas in guest rooms and corridors
• Inspect rooms upon completion to ensure all areas meet or exceed quality standards before marking as available
• Report any maintenance issues, damage, or safety hazards observed in guest rooms or public areas promptly to the appropriate department
• Stock and organize housekeeping carts with the correct quantities of linens, amenities, and cleaning supplies at the start of each shift
• Clean and maintain public areas including hallways, elevators, stairwells, and common spaces as assigned
• Handle guest requests for additional amenities, pillows, towels, or other items promptly and professionally
• Respond to lost and found items following hotel policy — report and turn in all found items immediately
• Safely use and store all cleaning chemicals and equipment in compliance with WHMIS and hotel safety guidelines
• Communicate effectively with the front desk and supervisors regarding room status, special requests, and any guest concerns
• Support laundry operations and other housekeeping functions as needed during peak periods
• Adhere to all brand standards, health & safety policies, and standard operating procedures

Qualifications & Requirements

• Previous housekeeping or cleaning experience in a hotel, resort, or commercial environment is preferred; training provided for the right candidate
• Strong attention to detail with a commitment to delivering consistently high cleanliness standards
• Ability to work efficiently and manage time effectively to meet room assignment targets
• Physical stamina to stand, walk, bend, kneel, and lift throughout an entire shift; ability to lift up to 50 lbs and push a fully loaded housekeeping cart
• Reliable, self-motivated, and able to work independently with minimal supervision
• Friendly and professional demeanor when interacting with guests and fellow team members
• Availability to work rotating shifts including mornings, weekends, and holidays as required
• Knowledge of WHMIS or willingness to complete required health and safety training

Why Join Our Team

• Be part of a warm, supportive team culture at a proud three-diamond rated property
• Stable full-time employment with consistent scheduling
• Part of the IHG/M6 global hotel family, with access to employee perks and career development opportunities
• Your work directly shapes the guest experience — every room you clean makes a difference
• Competitive wages commensurate with experience