Metropolitan Hospitality Management
Position: Laundry Attendant | Type: Full-Time | Department: Housekeeping / Laundry
Schedule: Shifts include Weekends & Holidays
About the Role
The Laundry Attendant plays an essential behind-the-scenes role in maintaining the high cleanliness and comfort standards that define our three-diamond property. This position is responsible for the efficient processing of all hotel linens, towels, and uniforms, ensuring that every guest room and department is consistently supplied with fresh, well-maintained textiles.
We are looking for a reliable, detail-oriented individual who takes pride in their work, is physically capable of meeting the demands of the role, and is committed to supporting our team’s shared goal of delivering an exceptional guest experience.
Duties & Responsibilities
- Collect, sort, and transport soiled linens, towels, terry, and uniforms from guest floors and hotel departments
- Operate commercial washing machines, dryers, and ironing/pressing equipment safely and according to manufacturer guidelines
- Inspect all laundered items for stains, damage, or wear and re-process or report items as required
- Fold, press, and organize clean linens and towels to brand presentation standards
- Maintain accurate linen inventory counts and report shortages or discrepancies to the supervisor
- Stock linen carts and storage areas, ensuring housekeeping team has adequate supply throughout all shifts
- Keep the laundry room clean, organized, and free of hazards at all times
- Safely handle and store cleaning chemicals and laundry products in accordance with WHMIS/safety guidelines
- Report equipment malfunctions or maintenance needs promptly to the appropriate department
- Communicate effectively with the housekeeping and front office teams regarding linen supply needs
- Support the housekeeping department with additional tasks as required during peak periods
- Adhere to brand standards, health & safety policies, and operating procedures
Qualifications & Requirements
- Previous laundry, housekeeping, or hospitality experience preferred; on-the-job training provided for the right candidate
- Ability to operate commercial laundry equipment; willingness to learn equipment-specific procedures
- Strong attention to detail with a commitment to quality and cleanliness standards
- Physical stamina to stand, walk, bend, and lift throughout an entire shift; ability to lift up to 50 lbs
- Reliable, punctual, and able to work with minimal supervision
- Effective communication skills and a positive, team-oriented attitude
- Availability to work rotating shifts, including early mornings, weekends, and holidays as required
- Knowledge of WHMIS or willingness to complete required safety training
Why Join Our Team
- Be part of a supportive, team-first culture at a proud three-diamond rated property
- Stable, full-time employment with a consistent schedule
- Part of the IHG/M6 global hotel family, with access to employee perks and development opportunities
- Competitive wages commensurate with experience
To apply for this job please visit sdecb.emplois-au-canada.ca.
